How do I know when filter need replacement ? Dear Customer,It depends on the model. Could you please let us know the model you're interested in?If we may be of further assistance, please do not hesitate to contact us any time. Effective coverage of all models?Effective coverage of all models? All the LG model Dear customer, First and foremost, thank you for choosing GNestore.AS111VAS -> 38㎡AS120VAS ->38.8㎡LA-Q379SB ->39㎡If we may be of further assistance, please do not hesitate to contact us any time.Have a good day. Can I switch plasma off for the above unit?Plasmawave for Winix WACU300 Dear Customer,First and foremost, thank you for choosing Goni Global.Yes, you can switch off the plasmawave.Just put the button [자동운전] which is Auto mode for 3 seconds.The light on Plasmawave will off. And if you want the function again, just put the button again for 3 seconds. Hi, i send you a message. can you please reply regarding the change of shipment address?

Dear customer, Your shipping address has been changed. Please check and if not, contact us. hi,I have been happy with my product. But just today I try to switch it on i can't even get power. Please advice me how i may fixed it. tried different power sockets .... no response of any kind [Re] item cannot switch onair purifier vs air cond Dear customer, First and foremost, thank you for choosing GNestore. cd lens cleaner pc worldSorry for the inconvenience.best air purifiers for asthma and allergies/ and do not forget to put your order number in the subject and photos and videos that show the status of your problem so our staff can work on it.Please write your words in English clearly so that our staff can understand your problem fully.

and after update it, Please give us your ticket number by qpost. Order no. 40678105Hi,Sorry for the late reply. Lately, due to the incoming haze, I tried to switch on the unit, which is sitting in my living room. Normally, a green light will pop up and the unit will give a sound to indicate it is on (starting humming softly). However, the unit cannot switch on at all (it does not seem to be receiving any power. I do not think it is under warranty anymore, since I bought the unit sometime in 2014. I think it would be such a pity to discard the unit as perhaps it requires only minor repairs before it can work again.I am in Singapore, my contact no. 90993385ThanksBenjamin Dear customer, First and foremost, thank you for choosing GNestore.did you inquire this on Vision help desk site we provided?also we need your order number. Hi I bought the Samsung AX40H5000GMD last October 2015 and suddenly, all the lights are blinking. Attached is the pic of the lights blinking. I have tried pressing the Reset (with ionizer) for 3 seconds and heard the ting sound.

did it once, did it a continues 9 seconds with 3 ting sound. Still the lights are blinking. What should I do? I am still within the 1 year warranty period. All lights are blinking. AX40H5000GMD Order Number 153870245it keep ting sound, don't be embrassed, just keep going all the process.You have 1 year warranty, but still the round shipping is charged to you. Could you try all the process again?You should not stop processing even if it keeps sound like ting ting, just keep going. HiWhen I switch on the purifier, the light keeps blinking and the fan will not work anymore. It just suddenly happened today. Before that it was fine.How do I repair the item? It is still under warranty.Air purifier light blinking - where to send for repair? Dear Customer,Thank you for contacting us, and sorry for the inconvenience.Could you please send us the photo of light blinking?We need to know which light is blinking.Sincerely sorry for the inconvenience, we'll wait for your replay. I have actually fixed the light blinking problem already, by resetting the purifier.

But now, the fan is very weak, even on max setting. It used to blow much stronger. Is there something wrong with the fan, from what I describe?If so, what should I do? Product was received in early Oct 2015. Dear Customer,Sincerely sorry for the inconvenience.Could you please let us know your order number and purifier model? We need to check the model first.Kindly let us know as soon as possible. Hi, the model is "Model:2.Samsung AX40H5000GMD(41.6㎡)"The fan is very very weak now. There is very little air coming out. What is wrong with it? I have reset it already and it is still like that. Is the fan spoilt? Item spoilt after two weeks and buyer does not want exchange or refund. Buy at your own risk. Dear Customer,I am not in the charge of it. You need to ask to the other our staff who can deal with your issue. I can't solve problems about refund or repair. We warn that if you spread untruthful rumours on products you didn't even purcahsed, we will do something about it.

/ and do not forget to put your order number in the subject so our staff can work on it. LG Refrigerator Fresh Air Filter are trademarks of Gregg Appliances, Inc.Toxic Air Conditioners, Air Cleaners to Be Recalled July 21, 2016 11:02 A substantial number of air conditioners and purifiers still contain substances that are harmful to the skin, eyes and respiratory tract, the Environment Ministry said Wednesday. The ministry plans to recall or order replacement of 88 appliances because their filters are toxic. The ministry has concluded that octyl isothiazolone, a biocide, is used in their air filters. Octyl isothiazolone was designated a toxic agent in 2014 and is used to kill mold and germs. Eighty-seven of the 88 items have air filters made by 3M. They are 58 air cleaners from Coway, LG, Cuckcoo, Samsung, Winia, Prexco and Chungho Nais, three car air conditioners from Hyundai Mobis and Doowon, and 27 home air conditioners from LG and Samsung. Find Your Croma Store